Frequently Asked Question
General Question
Adaptive clothing is designed to make dressing easier for people with disabilities, medical conditions, or limited mobility. It features special closures, flexible fits, and practical designs that provide comfort, dignity, and style.
Anyone who wants easy-to-wear, functional, and comfortable clothing—whether recovering from surgery, living with a disability, or seeking practical daily wear.
About Our Adaptive Clothing
Check our size chart on each product page. If you’re unsure, contact us—we’re happy to help you pick the perfect fit!
We offer 3 levels indicated by: π’π’π’ (high assistance), π’π’βͺ (moderate assistance), and π’βͺβͺ (minimal assistance). Choose based on your comfort and mobility needs.
We use soft, breathable, lightweight, non-see-through fabrics that feel gentle on sensitive skin and last long with proper care.
Many of our adaptive designs feature unisex fits for versatile, comfortable wear.
Definitely! Our clothing is stylish, comfortable, and practical for everyone.
Caring for Your Adaptive Clothing
- Extra care for parts like Velcro, buttons & zippers — hand washing is recommended
- Machine wash cold on a gentle cycle
- Use mild detergent; avoid bleach and fabric softeners
- Do not tumble dry; lay flat or hang to dry away from heat
- Steam on medium heat if needed
- Wash with similar colors
- Avoid wringing to protect fabric integrity
Return & Exchange
Yes, returns and exchanges are accepted within 14 days of delivery if items are unused and in original condition. See our Returns Policy for details.
Shipping
Orders within Malaysia usually arrive in 3–7 business days. International shipping varies by location.
Absolutely! You’ll receive a tracking number via email once your order ships.
Account & Payment
Click “Sign Up” on our website, enter your details, and you’re ready to shop.
We accept all major credit/debit cards, online bank transfers, and e-wallets for Malaysia.
Yes! We use secure encryption to protect your data and never share it with third parties.
Please contact us at shop@helloadaptiquewear.com if you want to change or cancel your order. We try to accommodate changes before shipment.
Customer Service
Email us anytime at shop@adaptiquewear.com or use the contact form on our website.
Promo Codes
- Make sure you copy and paste the exact code at checkout.
- Only one promo code per order.
- Promo codes don’t apply to shipping costs.
- Read the promo’s terms and conditions.
No, you need an Adaptique Wear account to redeem promo codes. Sign up easily online!
Yes, for a seamless checkout and tracking orders.
Contact shop@adaptiquewear.com immediately. We’ll fix it quickly.
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